QMfluence operates this shop and this website, including all associated information, content, features, tools, products and services, in order to provide you as a customer with a personalized shopping experience (the “Services”). This Privacy Policy describes how we collect, use or disclose personal data when you visit, use, or make a purchase or another transaction using the Services or otherwise communicate with us. If there is a conflict between our general terms and conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use and disclosure of your data as described in this Privacy Policy.

What personal data do we collect or process?

When we use the term “personal data”, we refer to information that identifies you or another person or can be directly associated with you. Personal data does not include information that is collected anonymously or has been anonymized in such a way that identification or association with you is no longer possible. Depending on how you interact with the Services, where you live and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such personal data:

Contact data including name, postal address, billing address, shipping address, phone number and email address.
Communication with us including the information you provide when communicating with us, for example when you submit a customer support request.
Device information including information about device, browser or network connection, IP address and other unique identifiers.
Usage information including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

Directly from you We collect data, among other things, when you create an account, access or use the Services, communicate with us or otherwise provide us with your personal data.
Automatically through the Services We collect data, among other things, from your device or when you use our products or Services or visit our website, including through the use of cookies and similar technologies.
From our service providers We collect data, among other things, when we engage service providers to enable certain technologies and when they collect or process your personal data on our behalf.
From our partners and other third parties

How do we use your personal data?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

Provision, customization and improvement of the Services. We use your personal data to provide you with the Services. This includes, among other things, fulfilling our contract with you, processing your payments, executing your orders, storing your configurations and items you are interested in, sending notifications related to your account, creating, maintaining and otherwise managing your account, organizing shipping, facilitating returns and exchanges, enabling you to submit reviews and creating a personalized shopping experience for you, for example by recommending products based on your purchases. This may also include using your personal data to better tailor and improve the Services.
Marketing and advertising. We use your personal data for marketing and advertising purposes, for example to send marketing and promotional communications via email, SMS or post and to display online advertising for products or services related to the Services or other websites, including on the basis of items you have previously purchased or added to your cart, as well as other activities related to the Services.
Security and fraud prevention. We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action regarding potentially fraudulent, illegal, unsafe or malicious activity, protect public safety and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for protecting your account login credentials. We strongly recommend that you do not share your username, password or other access credentials with others.
Communication with you. We use your personal data to provide customer support and effective Services, respond promptly to your inquiries and maintain our business relationship with you.
Legal reasons. We use your personal data to comply with applicable law or respond to lawful requests, including requests from law enforcement or regulatory authorities, to investigate or participate in civil investigations, potential or actual litigation or other adversarial proceedings and to investigate potential violations of our terms or policies or to enforce our terms and policies.

How do we disclose personal data?

Under certain circumstances, we may disclose your personal data to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include the following:

With Shopify these include providers and other third parties that perform services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
We disclose personal data to business and marketing partners who provide marketing services to you and display advertising to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activities across different merchants and websites. Our business and marketing partners use your data in accordance with their own privacy policies. Depending on your place of residence, you may have the right to instruct us not to share information about you in order to show you targeted advertising and marketing based on your online activities across different merchants and websites.
When you ask us or otherwise give your consent to disclose certain information to third parties, for example to deliver products to you, or when you use social media widgets or login integrations.
We disclose personal data to our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or insolvency, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service or policies and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, whereby Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve the Services. Data that you submit to the Services is shared with Shopify and with third parties that may be located in countries other than your country of residence in order to provide and improve the Services. In order to protect, expand and improve our business, we also use certain enhanced Shopify features that incorporate data and information from your interactions with our shop, with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal data collected from your interactions with our shop, other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. Further information on how Shopify uses your personal data and what rights you have can be found in the Shopify Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights with respect to your personal data listed here Link to the Shopify Privacy Portal.

Websites and links of third parties

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliate websites or not controlled by us, you should review their privacy and security policies as well as other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information on such websites. Information that you provide in public or semi-public places, including information that you share on third-party social networking platforms, may be viewed by other users of the Services and/or users of such third-party platforms without limitation regarding their use by us or by a third party. The inclusion of such links by us does not imply that we endorse the content of such platforms or their owners or operators, unless expressly stated in the Services.

Data of children

The Services are not intended for use by children and we do not knowingly collect personal data from children who are under the age of majority in their country. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us using the contact details below to request deletion of such data. As of the effective date of this Privacy Policy, we have no knowledge that we “share” or “sell” (as defined under applicable law) personal data of individuals under 16 years of age.

Security and retention of your data

Please note that no security measures are perfect or impenetrable and therefore we cannot guarantee “perfect security”. In addition, information you send to us may be subject to risks during transmission. We recommend that you do not use insecure channels when transmitting sensitive or confidential information to us. How long we retain your personal data depends on various factors. These include, for example, whether we need the data to manage your account, provide Services to you, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and options

Depending on where you reside, you may have some or all of the rights listed below with respect to your personal data. However, these rights are not absolute, may apply only in certain circumstances and in certain cases we may refuse your request as permitted by law.

Right of access. You may have the right to request access to the personal data we hold about you.
Right to deletion. You may have the right to request that we delete the personal data we hold about you.
Right to correction. You may have the right to request that we correct inaccurate personal data we hold about you.
Right to data portability. You may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party in certain circumstances and with certain exceptions.
Management of communication preferences. We may send you promotional emails. You may opt out of receiving such emails at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, for example about your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, subject to the exceptions and limitations of local law, you may also exercise the following rights in addition to the rights listed above:

Right to object and right to restrict processing. You may have the right to request that we stop or restrict the processing of personal data for certain purposes.
Withdrawal of consent. Where we rely on consent to process your personal data, you have the right to withdraw your consent. If you withdraw your consent, this will not affect the lawfulness of processing based on your consent before its withdrawal.
You may exercise these rights where indicated in the Services or by contacting us using the contact details below. Exercising these rights will not result in any disadvantage to you. Where permitted or required by applicable law, we may need to verify your identity before processing your requests. In accordance with applicable laws, you may appoint an authorized agent to submit requests to exercise your rights on your behalf. Before accepting such a request from an agent, we require proof that you have authorized the agent to act on your behalf. It may also be necessary for you to directly confirm your identity to us. We will respond to your request promptly in accordance with applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us using the contact details below. Depending on where you reside, you have the right to object to our decision by contacting us using the contact details below or to lodge a complaint with the competent data protection authority. For the European Economic Area, there is a list of the competent data protection supervisory authorities. If you wish to access it, you can do so here.

International transfers

Please note that we may transfer, store and process your personal data outside the country in which you reside. If we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant United Kingdom authority, unless the data transfer is made to a country that demonstrably provides an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will publish the revised Privacy Policy on this website, update the date of the “Last version” accordingly and provide any notice required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by telephone at 015772480558, by email at mail@qmfluence.com or by post at Steinbacher Hauptstraße 42, Cadolzburg, 90556, DE. For the purposes of applicable data protection laws, we are the data controller for your personal data.

Last version: February 01, 2026